Webinar | Fostering Customer Loyalty In a Changing Marketplace

To say the least, business as we know it is not normal these days. The impact of COVID-19 continues to impact how businesses deliver their products and services and stay connected with their customers. During this challenging time, we must adjust our behaviors both as customers and companies, working together to get through it.  This includes how businesses interact in the realm of customer service and foster loyalty in the “new” normal.

Instructor: Lani Lott, SBDC advisor

For the last two decades Ms. Lani Lott has been assisting business owners with their marketing strategy to create sales and drive profit.